Leave Administration
Leaves of Absence
A leave of absence is defined as an unpaid excused absence from work where the employee has received prior approval from the employee’s manager. Requests for leave of absence must be submitted to the employee’s manager and Human Resources (HR@sonsray.com) in writing at least 30 days prior to the date the leave is to begin. In cases of unexpected emergency, the request should be submitted as soon as reasonably possible. In the case of a request for a medical leave of absence, a statement from a licensed health care provider giving the date of the onset of the disability and the expected date of return to duty will be required. This pertains to all medical disabilities, whether the cause is job related or non-job related. In the event of an unexpected medical emergency, the employee should make arrangements for someone to notify the employee’s manager immediately. Employees must comply with the Company’s normal call-in procedures, as applicable, during any leave of absence.
Reference: Employee Handbooks
How to Submit a Leave Request
- Submit an LOA Request Form to hr@sonsray.com
- Submit a requestto AbsencePro (third party for managing leaves).
- Submit certification documents to AbsencePro upon their request.
What to Know
- Intermittent leaves: Eligible leaves do not need to be taken all at once. Please talk to HR and your manager to agree upon any schedule changes.
- Please coordinate health insurance premium payments with HR. For leaves extending beyond a 12-week consecutive timeframe, continuance of insurance will be through COBRA.
- Sonsray defines the 12-week period as a “12-month period measured forward from the first date an employee takes FMLA leave”.
- Using available sick and/or vacation time during leave is optional.
Human Resouces
Human Resources
email: hr@sonsray.com
Office: 323.319.1900 Ext: 1830
Fax: 323.704.3346
My Medical Benefits
Eligibility:
You are eligible for benefits if you are a full-time employee working 30 hours a week. You may also enroll your eligible dependents in the medical, dental, vision, and optional life plans. Eligible dependents are:
▪ Your legal spouse
▪ Your Children up to age 26
▪ Your mentally or physically disabled children over 26
Your coverage becomes effective on the first day of the month coinciding with your date of hire. If you do not enroll for benefits within 31 days of becoming eligible, you will have to wait until the next open enrollment.
High Deductible Health Plan (HDHP)
If you select a High Deductible Health Plan, you can open a Health Savings Account (HSA).
Our HSAs are set up through OPTUM Bank. Below is the link you can use to enroll for this service.
OPTUM Bank Enrollment Link
This process must be completed immediately upon enrollment
It is a 4-step process:
Step 1 – Add your Personal Information & if this plan will be an Individual or Family plan. Effective Date: within 30 days of plan enrollment
Step 2 – Adding Additional Cardholders (Optional)
Step 3 – Verify your information
Step 4 – Accept Terms & Conditions and E-Sign
PAYROLL: After you sign up, you will get an authorization form from HR, that requires your signature. This authorization form will your employer to make deductions per payroll so that they can deposit that money into your HSA account going forward.
Questions? Email payroll@sonsray.com or call 323.319.1900 x1830
Helpful Resources
Carrier Service Contact
UHC
My Pharmacy Benefits
Eligibility:
You are eligible for benefits if you are a full-time employee working 30 hours a week. You may also enroll your eligible dependents in the medical, dental, vision, and optional life plans. Eligible dependents are:
▪ Your legal spouse
▪ Your children up to age 26
▪ Your mentally or physically disabled children over 26
Your coverage becomes effective on the first day of the month coinciding with your date of hire. If you do not enroll for benefits within 31 days of becoming eligible, you will have to wait until the next open enrollment.
United Healthcare/Optum Rx Prescription Drug List:
Updated lists can be found here: www.whyuhc.com or through OptumRx
Members also have access to the formulary lists when they log into their myuhc.com accounts (recommended)
Mental Health
Through Rula, Sonsray employees can book a virtual therapy appointment with an in-network provider in less than 3 minutes and meet with their therapist or prescriber as soon as the next day. Rula has a network of over 18,000 licensed providers representing over 100 specialties + modalities and a diverse range of backgrounds, making it easy to match with someone that specializes in you. Rula is also available for couples and dependents (ages 5+).
This is the unique link for Sonsray employees to access Rula: www.rula.com/sonsray
Helpful Resources
My Garner Benefits
Eligibility:
You are eligible for benefits if you are a full-time employee working 30 hours a week. You may also enroll your eligible dependents in the medical, dental, vision, and optional life plans. Eligible dependents are:
▪ Your legal spouse
▪ Your children up to age 26
▪ Your mentally or physically disabled children over 26
Your coverage becomes effective on the first day of the month coinciding with your date of hire. If you do not enroll for benefits within 31 days of becoming eligible, you will have to wait until the next open enrollment.
Plan Details
Open Enrollment Video (English)
Open Enrollment Video (Spanish)
Helpful Videos to Get Started
How to Create a Garner Account
My Dental Benefits
Eligibility:
You are eligible for benefits if you are a full-time employee working 30 hours a week. You may also enroll your eligible dependents in the medical, dental, vision, and optional life plans. Eligible dependents are:
▪ Your legal spouse
▪ Your children up to age 26
▪ Your mentally or physically disabled children over 26
Your coverage becomes effective on the first day of the month coinciding with your date of hire. If you do not enroll for benefits within 31 days of becoming eligible, you will have to wait until the next open enrollment.
My Vision Benefits
Eligibility:
You are eligible for benefits if you are a full-time employee working 30 hours a week. You may also enroll your eligible dependents in the medical, dental, vision, and optional life plans. Eligible dependents are:
▪ Your legal spouse
▪ Your children up to age 26
▪ Your mentally or physically disabled children over 26
Your coverage becomes effective on the first day of the month coinciding with your date of hire. If you do not enroll for benefits within 31 days of becoming eligible, you will have to wait until the next open enrollment.
My Group Life Benefits
Eligibility:
You are eligible for benefits if you are a full-time employee working 30 hours a week.
Your coverage becomes effective on the first day of the month coinciding with your date of hire. If you do not enroll for benefits within 31 days of becoming eligible, you will have to wait until the next open enrollment.
My Voluntary Life Benefits
Eligibility:
All full-time employees who work at least thirty (30) hours per week are eligible for Voluntary Life coverage. Your coverage becomes effective on the first day of the month coinciding with your date of hire. If you do not enroll for benefits within 31 days of becoming eligible, you will have to wait until the next open enrollment.
My Long Term Disability Benefits
Eligibility:
All full-time employees who work at least thirty (30) hours per week are eligible for coverage. Your coverage becomes effective on the first day of the month coinciding with your date of hire. If you do not enroll for benefits within 31 days of becoming eligible, you will have to wait until the next open enrollment.
My Retirement Benefits
Eligibility:
After 60 days of employment, you will be eligible to enroll in the 401k plan, with enrollment taking effect only at the start of the following quarter. To decline automatic enrollment, please contact Fidelity at (800) 343-3548 before you reach your 60-day employment mark.
New Hire Automatic Enrollment
To get your retirement savings off to a good start, Sonsray will automatically enroll you in the 401(k) plan at a contribution rate of 7% of your annual salary. If you want to opt out of the automatic enrollment, please contact Human Resources.
You may make your contributions using one or both of these plan options:
- Traditional 401(k) Plan: If you choose this option, you will fund your account with before-tax contributions. That means your contributions will be deducted from your paycheck before taxes are taken out. You will not have to pay taxes on this money or on your account’s investment earnings until you withdraw your funds at retirement.
- Roth 401(k) Plan: If you choose this option, your contributions will be deducted from your paycheck after taxes are taken out, so you will not get the immediate tax savings you get with the traditional 401(k) plan. However, when you take your money out at retirement, it will be tax-free, this includes both your original contributions and the investment earnings that may have accumulated over the years.
Your Savings
You may save any whole percentage of your annual salary in the plan, up to the maximum contribution allowed by the Internal Revenue Service. For the 2025 calendar year, the maximum contribution is $23,500. Participants age 50 or older are allowed to make an additional “catch-up” contribution of up to $7,500.
Sonsray Contributions
The Company may also make discretionary contributions (after one year of service), which may be increased, decreased, or eliminated. All contributions to the retirement plan are subject to limitations imposed by the Internal Revenue Code and the terms of the Company’s 401(k) plan and applicable policies adopted to govern such plans.
1:1 Financial Coaching Sessions
Want personalized financial advice? Schedule a time for a 1:1 financial coaching session.
Reach out directly to a Plan Resource Group Certified Financial Planner:
Alisha Wesser, CFP, CFPA
Vice President, Financial Advisor
D: 626-389-3294
E: alisha.wesser@hubinternational.com
¿Habla Español? Llame directamente:
Frederick Arroyave, DFPA
D: 626-389-3291
E: frederik.arroyave@planresgroup.com
My Additional Benefits
Value Added Benefits
Ask Charlie Advocacy Team
Ask Charlie offers a benefits support team of licensed experts who can help employees and covered family members with benefit questions and assist when navigating through the complex world of health insurance.
Please refer to the flyers with more details about this resource. Ask Charlie can support from assisting with claim resolutions, locating in-network providers, help facilitate prior authorizations and much more.
We encourage you to contact Ask Charlie for your benefit-related questions!
Please contact your IMA Client Advocacy Team, Ask Charlie, for any benefit related question! They are ready to help you! Please contact them at 855.681.7558 or Sonsray.AskCharlie@imacorp.com.
